Warranty

Letus Corporation warrants that its products, when installed and used in accordance with the user guide, will perform in accordance with specifications current as of the date of shipment, and will be free from defects in material and workmanship for a period of one (1) year on new products and ninety (90) days on repaired products and/or components. Excluded from this Warranty is any physical damage caused by abuse, accident, or improper operation, and any lack of performance attributable to such abuse, accident, or improper operation, as determined by Letus Corporation. Letus Corporation shall not be liable for any incidental or consequential damages, including loss of production time or money, regardless whether the product functioned properly or improperly for any reason, including those for which Letus Corporation bears liability.

The one (1) year warranty period for new product shall be the one (1) year period beginning with the date of the products receipt by the customer. The one (1) year warranty is non-transferable and only applies to the original purchaser.

For repaired or replaced products, the repaired or replaced component is warranted to be free of material and workmanship defects, and to perform its function in accord with Letus Corporation specifications for a period of thirty (30) days from its date of shipment, or its original remaining Warranty period, whichever is the latter. All claims under this Warranty shall be immediately submitted to Letus Corporation in writing and are subject to confirmation.

Should Letus Corporation deem it appropriate to return the accessory or a component to a Letus Corporation-designated location, it will issue the buyer a Return Material Authorization Number (RMA number), which must accompany all returns. The returned accessory or component shall remain the property of the buyer who shall ship it freight prepaid to the designated Letus Corporation location with the RMA number clearly displayed on the packaging exterior and all paperwork.

Letus Corporation, upon receipt and subsequent confirmation of a warranty defect, at its sole option, shall repair or replace the accessory or its component and return it freight prepaid to the Buyer within twenty (20) days from date of its receipt. At Letus Corporation’s discretion, Buyer may be responsible for shipping costs. Any upgraded return shipping method request made by the Buyer shall be borne by the Buyer.

This Warranty is made in lieu of all other warranties whatsoever, express, implied and statutory. The acceptance of any order with Letus Corporation is expressly made subject to the Buyer’s agreement to this Warranty.

Return equipment items - including but not limited to the Letus35 Extreme, Letus35 Mini, Letus35 Ultimate, accessories, rods, rod support systems, lens mounts, and attire: All major equipment sales carry a 14 day return policy (less a 20% restocking fee) with the exception of defective merchandise. Defective merchandise is eligible for return within 14 days. If the item is found to be defective, the customer will receive a direct exchange, suitable replacement (if item has become discontinued or unavailable), a repair, or in-house credit at the discretion of Letus Corporation.

Please note that the following items are not refundable for any reason: Shipping and handling charges, rush processing charges, taxes, duty, processing charges, or other fees imposed on an order.

A minimum restocking fee of 20% will be imposed on all non-defective merchandise. There is no restocking fee on the return of defective merchandise. Letus Corporation reserves the right to charge additional restocking fees for merchandise returned in less than acceptable condition.

A Return Merchandise Authorization (RMA) number must be obtained from Letus Corporation prior to returning any merchandise. Any product returned to Letus Corporation without an RMA number will be returned to the customer at the customer’s expense and no credit will be issued. RMA numbers are valid for a period of 30 days only. Merchandise received beyond the 30 day period will not be credited and will only be returned to the customer at the customer’s expense.

All returns must be shipped freight prepaid with the RMA number displayed on the outside of the shipping box along with the number of boxes being shipped back (i.e. 1 of 3, 2 of 3, etc.). Letus Corporation WILL NOT ISSUE CALL TAGS FOR ANY REASON WHATSOEVER. For your own protection, we suggest shipping all returns fully insured and via traceable carrier. We will not be held responsible for items damaged or lost in transit to us.

All returns will be credited based on the price paid on the invoice, or current selling price, whichever is lower, less any restocking fees.

All returns must include a copy of the Letus Corporation invoice, and a letter explaining the reason for return.

All non-defective returns must be in new, re-sellable condition with all original unmarked packaging, accessories, manuals and unmarked warranty cards. Items showing signs of use will not be accepted for credit.

Letus Corporation reserves the right to have defective merchandise exchanged for replacement or repair.

Please allow up to 14 business days for Letus Corporation to process and credit a return. Actual time for credit to appear on bank card will vary from bank to bank.